This Privacy Policy explains how our company (“Nova Capital”) collects, uses, stores, and protects the personal information of users (“Users”) who interact with our services, including our website. By using our website or services, you agree to the practices described in this policy.
1. Key Definitions
- Personal Information: Data that directly or indirectly identifies a user (e.g., name, address, email, phone number, etc.).
- Data Processing: Any operation performed on personal data, such as collection, storage, or deletion.
- Data Controller: The entity that determines the purposes and means of data processing.
- Data Processor: A third party processing data on behalf of the Data Controller.
2. Types of Data Collected
Nova Capital may collect:
- Personal Data: Name, address, phone number, email, date of birth, ID documents, banking details, IP address, geolocation, etc.
- Technical Data: Browser type, operating system, Internet service provider, browsing history, etc.
- Cookies: Small files stored on your device to enhance user experience and analyze website interactions.
3. Methods of Data Collection
Personal data is collected when you:
- Create an account or use our services;
- Fill out a form or make a transaction;
- Accept cookies while browsing our website.
You may choose not to provide certain information, but this may limit your access to certain features.
4. Use of Collected Data
Your data may be used to:
- Provide and manage our services (account creation, transaction processing, etc.);
- Respond to your customer support requests;
- Comply with our legal obligations (anti-money laundering, taxation, etc.);
- Improve our website and personalize your experience;
- Send updates or promotional offers, if you have given your consent.
5. Sharing Data with Third Parties
Nova Capital may share your personal data only in the following cases:
- With service providers, such as payment processors or communication platforms, to deliver our services;
- With legal or regulatory authorities, as required by law;
- In the event of a merger or acquisition, where your data may be transferred to another entity.
All third parties processing your data are required to adhere to strict security and confidentiality standards.
6. Data Security
Nova Capital have implemented technical and organizational measures to protect your data against unauthorized access, loss, or alteration, including:
- Data encryption;
- Strict access controls;
- Regular system backups and testing.
In the event of a data breach, we will notify you in compliance with applicable laws.
7. Cookies and IP Addresses
Our website uses cookies to:
- Track user interactions and improve navigation;
- Collect anonymous statistical data.
You can configure your browser to reject cookies, though this may affect some functionalities.
8. User Rights
Under applicable law, you have the following rights:
- Access and Correction: Request a copy of your data or correct inaccurate data;
- Deletion: Request the deletion of your data, subject to legal obligations;
- Portability: Transfer your data to another entity;
- Objection: Refuse the use of your data for direct marketing purposes.
To exercise your rights, please contact us via our support team.
9. Data Retention
Nova Capital retain your data only for as long as necessary to:
- Provide our services;
- Comply with legal or regulatory obligations.
Once the data is no longer needed, it will be securely anonymized or deleted.
10. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their respective policies.
11. Changes to This Policy
Nova Capital reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website. If the changes affect your rights, we will notify you directly.
If you have any questions or concerns about this policy, please contact us through our customer support team.
